Job Description: Should they be Narrow or Broad?

Specialist, generalist, bookkeeper, front desk, sales staff, support staff, technician, driver, graphic designer; when is a limited or wide job description appropriate? ​ Any organization must handle position characterizations, and some flexibility must be built in. ​ In this thought-provoking video-based course, you'll learn why it's critical to avoid the term "that is not my job," and how it might harm your business in the long run!